Contact Non Gamstop Casinos

Got a question about one of the brands featured on Non Gamstop Casinos, spotted something that needs updating, or want to suggest a site for us to look at? This page covers how to get in touch and what kind of enquiries we can actually help with.

How to Reach the Non Gamstop Casinos Team

Email is the best way to contact us. Write to [email protected] and a member of the team will read your message personally — we do not rely on automated replies to close out enquiries. We aim to respond within two working days, though this can stretch slightly during busier periods.

A quick summary of what your message is about helps us route it to the right person and get back to you faster, particularly if you're asking about a specific slot title, a bonus offer, or a brand's payment options.

What We Can Help With

Questions about our reviews — If you'd like more detail on how we assessed a particular brand, its games library, or its welcome offer, ask and we'll point you to the relevant information.
Corrections and updates — Bonus terms, game selections and payment methods at non GamStop casinos change often. If something on the site looks out of date, we want to know so we can check it.
Site suggestions — If there's a casino or slots provider you think we should be covering, tell us the name and why it caught your attention.
Feedback on the site — Ideas for topics, formatting, or anything that would make comparing casinos not on GamStop easier for you.
Partnership or editorial enquiries — If you represent a gambling brand or affiliate network and want to discuss coverage, introduce yourself and explain what you're proposing.

What This Page Is Not For

We're a comparison and review site, not an operator, so we can't process deposits, withdrawals, account verification or bonus disputes on behalf of any brand. Those matters need to go directly to the customer support team of the casino in question. If you're comparing options first, our guide to the best non GamStop casinos is a good starting point before you sign up anywhere.

If you're contacting us because gambling has stopped feeling like entertainment, please say so in your message. We're not a support service, but we can point you towards independent organisations that specialise in this, separate from any casino operator or affiliate relationship.

Before You Write In: A Few Things Worth Checking First

Some questions we get regularly are already answered elsewhere on the site, so it's worth a quick check before emailing:

Details on how a brand's welcome offer works — including wagering requirements and expiry — usually sit alongside that offer in our reviews.
General questions about self-exclusion schemes and how non GamStop sites differ from UK Gambling Commission licensed operators are covered in our wider content.
If you're after payment methods accepted at a particular casino, this is normally listed in the individual write-up for that brand.

If your question isn't answered there, email us directly and we'll do our best to help.

What Happens After You Send a Message

Every email is read and answered by someone on our editorial team, not a bot. If we need more information — for example, the name of the casino, the date of an issue, or a screenshot of something unclear — we'll ask before giving a final answer. We'd rather take an extra day and get it right than send a quick but unhelpful reply.

A Reminder on What We Do

Non Gamstop Casinos publishes independent research and comparisons of slots and casinos not on GamStop. We do not accept payment in exchange for a better ranking, and any commercial relationships we have with the brands we cover play no part in how they're rated. If you ever feel a review reads as biased, tell us — that feedback is genuinely useful and we'll look into it.

All content on this site is intended for adults aged 18 and over. Thank you for taking the time to read this page — we look forward to hearing from you.